Many years ago a young man was transferred to my department. During his first annual review with me, he asked why his raises had been consistently lower than the company average. I answered,
“Well, you’re kind of a jerk.”
And he was. If a colleague asked how the software worked, he’d sigh with feigned patience, look at his watch, and ask, “Don’t you know that by now?” If a client asked how the software worked, he’d huff, “Didn’t I explain that just last month?”
But he was smart. He sliced through client’s problems with scalpel-like sharpness. His technical keenness took the edge off his social rudeness, but just barely. His past annual raises reflected the mixed feelings his previous boss had toward him.
When I told him he is kind of a jerk, he seemed stunned and simply squeaked, “Really?” Then he read, How To Win Friends and Influence People, and began to change. Something really seemed different.
Different enough, that he got a huge raise the following year. He then asked his former boss (a Christian) why the boss hadn’t been honest and direct. The boss admitted, “I didn’t want to hurt your feelings.” My new employee retorted,
“Damn it! Your cowardly Christian niceness cost me thousands of dollars. Thanks for nothing.” (Hey, he was a recovering jerk; I never said he was completely cured.)