One evening years ago, I babysat my three sons, which meant I read a book upstairs as they wrestled each other downstairs. A shriek rang out and I raced down to find David, my five-year-old son, holding his head as blood gushed through his fingers.
One of his brothers had pushed him off the sofa, and he hit his head against the corner of an end table. It opened an inch-long gash on the side of his temple. As blood pulsed freely, he sobbed uncontrollably.
Without thinking, I said, “David, I think that gash is going to give you a scar.”
He instantly stopped crying, ran to a mirror, and began to examine his wound. He pushed aside his hair and pulled apart the two sides of the torn skin. As blood spurted out of his widened wound, he exclaimed,
In 1975, three friends and I participated in a 200-mile bicycle marathon on Belle Isle, an island-park owned by the city of Detroit. The course was a five-mile circuit which you circled forty times. Every time you passed the “finish line,” someone stamped your plastic vest. The race lasted twenty-four hours and the goal was to get forty stamps, representing 200 miles.
My friends and I were foolish high school boys (pardon my redundancy) and not one of us trained for the event. I had to borrow an “English racer” (with its tortuously narrow racing seat) because I didn’t even own a bike. Nevertheless, we decided to ride forty-one circuits (sort of a biker’s-dozen of 205 miles) just to say we did.
The race began at noon on a Saturday. We rode at a reasonable speed, and by midnight, we had biked 180 miles. We were ahead of schedule, a bit tired, and didn’t want to finish at 1:30 in the morning, so we decided to take a sleep-break.
The ground was wet and we hadn’t brought sleeping bags, so we found four plastic trash bags and curled up fetal-style for a nap. (Did I mention we were foolish high school boys?)
When we awoke, our legs had stiffened into baked pretzels; we could barely straighten them much less pedal a bike. One of us decided 180 miles was good enough and quit; two of us wobbled our way the final 20 miles; and one of us went the extra lap for 205 miles.
Later, the “biker’s-dozen” boy casually critiqued our failure by observing that we “just didn’t have the willpower” that he has.
In 1983 I landed my first job in the computer industry. I applied for an open position, sent in my resume, endured a few interviews, and attended one final meeting.
In that meeting, my soon-to-be boss said, “I have chosen you for the position, but let me explain why:”
“I didn’t choose you because of your education” (I had studied 17th Century European Intellectual History, not exactly Computer Science);
“And I didn’t choose you because your grades were better” (when I say I “studied history” I don’t mean to imply I studied real hard);
“And I didn’t choose you because of your great business experience” (three years of mission work didn’t qualify as a practical MBA).
His care for my self-esteem was underwhelming; I began to wonder if the job was really mine.
He continued, “I chose you because you answered my questions differently than I would have. I didn’t agree with every answer, but your answers gave me an outlook I hadn’t considered. I don’t need more people who think like me—I already think like me—I need people who offer different perspectives.” He concluded,
“The curse of the computer industry is conformity; never lose your non-conformity.”
My wife’s and my first home was a trilevel, with only two of the floors completed. We decided to finish the third floor ourselves, creating a family room, office, and second bathroom. I had done lots of carpentry, wiring, and plumbing before. But I had never mudded drywall.
My first and only selfie: Sam Williamson, June 1984
I figured the drywall mud would sand down easily, so after hanging the drywall, I caked on mud like a teenage boy piles his plate at an all-you-can-eat buffet. And then I went back for seconds.
Alas. It took us more time to sand off that surplus mud than it took me to frame in and wire three rooms and to plumb the bathroom. Carla and I spent scores of hours of bored agony, sanding, wet-sponging, power-sanding, and bathing off our layers of dust:
I had thought mudding was the easy part.
The history of the world is the long story of bad answers.
I once had a client whose business-gifting outshined the stars of the Harvard Business Review. Yet she scorched everything she touched. Relationships went rancid, projects were poisoned by punitive criticism, and her management style left associates embittered.
We met for lunch a couple times a year for much of the 90’s. Over time, my opinion of her zigzagged from initial awe, to distaste, and finally to pity. These facts emerged:
She was an identical twin, younger by twenty minutes.
Although an excellent musician, she played second chair violin; her twin played first.
She failed to get into medical school so she got an MBA; her sister became a surgeon.
When her boyfriend came home for Easter, he fell in love with her twin.
A year later that former boyfriend married her identical, twin sister.
A business owner I barely knew once phoned to see if we could meet. He was an aggressive entrepreneur, a roaring lion among his peers. Yet on the phone, he seemed different, hesitant, a bit humbler, perhaps broken. He certainly choked up a few times in our short conversation.
We met the following Friday, which happened to be his fortieth birthday. He appeared vulnerable and exhausted, and something in my heart went out to him.
He said he had been struggling the last few months. Nothing he did relieved him of the pain. His restless nights were endless, every discussion with his wife ended up in a fight, and he had even lost interest in helping his son play soccer. As he shared, tears silently rolled down his cheeks.
His voice finally broke and he began to sob right there in the restaurant. I was still unsure what his problem was, but I felt sympathy. It hurts to watch someone suffer.
Eventually he gathered himself and explained. Ever since he was a young boy, he had aspired to run a successful business. He set a goal of having ten million dollars in the bank by the age of forty.
“Sam,” he moaned, “Including savings in my 401k, I barely have six million dollars to my name.”
[This conversation happened. As I re-read it here, I shake my head in disbelief. But it happened.]
My best friend in the world, from ages eight to eighteen (except for three long months), was Mark Maxam. Inseparable companions, we walked to school together, slept over on weekends, jumped off church roofs together, and shared every conceivable secret.
We also wrestled. One day, when I was ten, Mark put me in a scissor-lock that I couldn’t break. So, I bit him. He released me with the roar, “You bit me!” The blood-blush of mortification set my cheeks on fire as I bellowed back, “No I didn’t.”
The thing is: he knew I was lying, and I knew that he knew I was lying, and he knew that I knew that he knew that I was lying. The shame of my scarcely-veiled deceit (not to mention my little nibble) sent me on an emotional, self-protective tail-spin.
I left his house in a huff. I neither called him back nor visited.
Three months later, Mark stopped by my house and silently resumed our friendship. After a few days, I hesitantly asked why he never mentioned my biting. He answered,
“I realized friendship is more important than being right.”